Inability to authenticate into Fullcast Production and Preproduction instances

Incident Report for fullcast.io

Resolved

This incident has been resolved.

Posted Oct 09, 2024 - 13:00 PDT

Identified

We identified an issue with our service provider. The service provider is restoring the services.

Posted Oct 09, 2024 - 12:49 PDT

Investigating

We are currently investigating this issue.

Posted Oct 09, 2024 - 12:38 PDT

This incident affected: Fullcast PROD (app.fullcast.io, User Authentication, Multi Factor Authentication, Authentication Management API).