Inability to authenticate into Fullcast Production and Preproduction intances

Incident Report for fullcast.io

Resolved

This incident has been resolved.

Posted Sep 30, 2024 - 09:30 PDT

Identified

We have identified this to be an issue with our service provider.

Posted Sep 30, 2024 - 09:19 PDT

Investigating

We are currently investigating this issue.

Posted Sep 30, 2024 - 09:17 PDT

This incident affected: Fullcast PROD (app.fullcast.io, User Authentication, Multi Factor Authentication, Authentication Management API) and Integration (Integration Storage, Integration API).