Intermittent failure to load Fullcast production app

Incident Report for fullcast.io

Resolved

This incident has been resolved.

Posted Mar 23, 2026 - 12:24 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 23, 2026 - 10:56 PDT

Investigating

We are currently investigating this issue.

Posted Mar 23, 2026 - 09:17 PDT

This incident affected: Fullcast PROD (app.fullcast.io, User Authentication, Multi Factor Authentication, Authentication Management API, Fullcast Platform API, Territory Routing API), General Infrastructure (DNS, DNS2 - West, Key Management Services, Compute Infrastructure, Notifications, Messaging Services, Storage Infrastructure, Email Infrastructure), Integration (Integration Storage, Compute Infrastructure, Integration API), and Customer Success (Support Beacon, Support Email Processing, support.fullcast.io Docs Site).