All Systems Operational
Sales Planner (Design) - PROD Operational
app.fullcast.io ? Operational
Databases ? Operational
Heroku Prod Operational
AWS sns-us-west-2 Operational
AWS sqs-us-west-2 Operational
Sales Planner (Design) - SANDBOX Operational
https://fullcastpreprod.herokuapp.com/ ? Operational
Salesforce Policy Package (Motion) - PROD Operational
dr.fullcast.io ? Operational
Data Clean Engine ? Operational
Customer Success Operational
fullcast.atlassian.net/servicedesk/customer/portal/3 ? Operational
support.fullcast.io (Documentation) Operational
Customer Success Desk Authentication Operational
Customer Success Support Portal Operational
Customer Success Email Support Requests Operational
Integration Operational
Integration API Operational
Integration Processing Engine ? Operational
Integration Storage ? Operational
AWS ec2-us-west-2 Operational
General Infrastruture Operational
AWS route53 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 7, 2021

No incidents reported today.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021
Resolved - Import and Export jobs are back up and running.
Apr 30, 13:33 PDT
Update - We are continuing to investigate this issue.
Apr 30, 12:39 PDT
Investigating - We have identified that our import and export jobs are failing due to a network issues in our integration provider
Apr 30, 12:39 PDT
Apr 29, 2021

No incidents reported.

Apr 28, 2021

No incidents reported.

Apr 27, 2021

No incidents reported.

Apr 26, 2021
Completed - The scheduled maintenance has been completed.
Apr 26, 11:51 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 11:41 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 26, 11:40 PDT
Completed - The scheduled maintenance has been completed.
Apr 26, 02:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 23:31 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 25, 23:15 PDT
Apr 25, 2021
Apr 24, 2021

No incidents reported.

Apr 23, 2021

No incidents reported.