fullcast.io Status

All Systems Operational

Sales Planner (Design) - PROD Operational

app.fullcast.io Operational

Databases Operational

Heroku Prod Operational

AWS sns-us-west-2 Operational

AWS sqs-us-west-2 Operational

Sales Planner (Design) - SANDBOX Operational

https://fullcastpreprod.herokuapp.com/ Operational

Salesforce Policy Package (Motion) - PROD Operational

dr.fullcast.io Operational

Data Clean Engine Operational

Customer Success Operational

fullcast.atlassian.net/servicedesk/customer/portal/3 Operational

support.fullcast.io (Documentation) Operational

Customer Success Desk Authentication Operational

Customer Success Support Portal Operational

Customer Success Email Support Requests Operational

Integration Operational

Integration API Operational

Integration Processing Engine Operational

Integration Storage Operational

AWS ec2-us-west-2 Operational

General Infrastruture Operational

AWS route53 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 7, 2021

No incidents reported today.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

Integration failure for import and export jobs

Resolved - Import and Export jobs are back up and running.
Apr 30, 13:33 PDT

Update - We are continuing to investigate this issue.
Apr 30, 12:39 PDT

Investigating - We have identified that our import and export jobs are failing due to a network issues in our integration provider
Apr 30, 12:39 PDT

Apr 29, 2021

No incidents reported.

Apr 28, 2021

No incidents reported.

Apr 27, 2021

No incidents reported.

Apr 26, 2021

Maintenance Release

Completed - The scheduled maintenance has been completed.
Apr 26, 11:51 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 11:41 PDT

Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 26, 11:40 PDT

Scheduled Release

Completed - The scheduled maintenance has been completed.
Apr 26, 02:31 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 23:31 PDT

Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 25, 23:15 PDT

Apr 25, 2021

Apr 24, 2021

No incidents reported.

Apr 23, 2021

No incidents reported.